Monday - Saturday 10am to 7pm

Cancellation & Refund Policy

Every item is carefully inspected by the Shaukat Company for quality control and to ensure the correct order is sent for delivery.  We ensure that your order is in perfect condition when packaged.


We take every precaution to ensure that the product images represent the products as clearly as possible, but colours may vary according to your device and screen.  Iimages are therefore approximate to the actual product.


All non-fabric goods from UK customers only may be returned for refund within 14 days of receipt if in perfect re-saleable condition.  This is in compliance with the Consumer Rights Directive (Distance Selling) 2014. 


Fabrics that have been cut to your specific order specifications cannot be returned (exceptions apply).


On the occasion where a refund is accepted, the returned item/s must be sent back to us at your expense.  The delivery charges will not be refunded and the products refund will not complete until the item/s are returned to us and have passed quality control.  On this occasion, we shall provide you with a full refund of the price plus delivery charges (if appropriate) within 14 days.

Please refer to our terms & conditions